Network & Support

Connecting South Africa through our extensive logistics network, backed by world-class customer support and safety standards.

Nationwide Coverage

Our extensive network covers all major cities and routes across South Africa

Johannesburg ↔ Cape Town
Most popular route • 1,400km
Johannesburg ↔ Durban
Heavy freight corridor • 560km
Cape Town ↔ Port Elizabeth
Coastal route • 770km
Durban ↔ Richards Bay
Industrial corridor • 180km
Pretoria ↔ Polokwane
Northern corridor • 280km
50+ More Routes
Covering all provinces
9
Provinces

Complete coverage across all South African provinces

120+
Active Routes

Major corridors and regional connections

300+
Verified Partners

Trusted transporters and fleet owners

24/7
Operations

Round-the-clock network monitoring

Comprehensive Customer Support

Multiple ways to get help when you need it most

Live Chat

Instant support through our in-app chat system. Connect with our experts in real-time.

Response Time:
< 2 minutes
Start Chat

Email Support

Detailed technical support and account assistance via our dedicated email team.

Response Time:
< 4 hours
Send Email

Phone Support

Direct phone line for urgent issues and complex technical problems requiring immediate attention.

Available:
24/7
Call Now

Help Center

Comprehensive knowledge base with guides, FAQs, and video tutorials for self-service support.

Articles:
200+ guides
Browse Help

Trusted Partner Network

Working with industry leaders to provide the best service

Banking Partners
FNB, ABSA, Standard Bank, Nedbank, Capitec
Insurance Partners
Comprehensive cargo insurance coverage
Fuel Partners
Discount fuel cards and route optimization
Maintenance Partners
Network of approved service centers
Technology Partners
GPS tracking and fleet management systems
Training Partners
Driver certification and skills development

Safety & Security First

Advanced safety measures protecting your cargo and drivers

Verified Drivers

All drivers undergo background checks, license verification, and safety training before platform access.

Real-Time Tracking

GPS monitoring ensures cargo visibility throughout the journey with automated alerts for deviations.

Digital Documentation

Photo evidence and digital signatures ensure complete audit trail for all deliveries and transactions.

Emergency Support

24/7 emergency hotline for drivers and immediate response protocols for critical situations.

What Our Partners Say

Hear from businesses already succeeding with MyLoad

"MyLoad transformed our logistics operations. The real-time tracking and automated payments have saved us countless hours and improved our customer satisfaction significantly."

JS
John Smith
Fleet Manager, ABC Logistics

"The platform's ease of use and comprehensive support made our transition seamless. We've reduced delivery times by 25% and improved our overall efficiency."

MP
Maria Patel
Operations Director, Fresh Produce Co.

"As a driver, I appreciate the clear communication and fair payment system. The app is user-friendly and the support team is always helpful when I need assistance."

DM
David Mthembu
Professional Driver

Join South Africa's Leading Logistics Network

Connect with our extensive network of verified partners and start optimizing your logistics operations today.